For what reason did you buy Caviar?

(multiple options)

Beautiful design

Best technical characteristics

Uniqueness available for only one or several owners

Precious metals used in production

Pricing above mass market

High brand awareness

High company status

It's the choice of celebrities

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Why do you think people choose not to buy Caviar products?

(можно отметить несколько вариантов)

Long shipment time

Long production time

High price

Subpar quality

Subpar customer service (after-sale service)

Lack of trust to a Russian company

No offline retail stores where you can touch the product

Don't like the design

Lack of variety/not enough models

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How satisfied are you with our ordering and payment system?

Satisfied

Rather satisfied

Don't know

Rather dissatisfied

Dissatisfied

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How satisfied are you with our product?

Satisfied

Rather satisfied

Don't know

Rather dissatisfied

Dissatisfied

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How satisfied are you with our customer service?

Satisfied

Rather satisfied

Don't know

Rather dissatisfied

Dissatisfied

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Would you recommend us to your friends and acquaintances?

Definitely Yes

Probably Yes

Don’t know

Probably No

Definitely No

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